VOLKA | Terms of Service
Public website legal document - platform-wide; supplementary Spicy and model documents apply when relevant
Effective date: October 18, 2026
1. Parties, acceptance and documents
Contact: support@volkacreative.com. Website: https://volkacreative.com. Legal operator: Volka Creative LLC, a California limited liability company. Effective date: October 18, 2026.
These Terms govern VOLKA Creative AI and related websites, accounts, AI image/video generation, templates, characters, credits, marketplace and subscriptions. By opening an account, purchasing or using Services you accept these Terms; you acknowledge the Privacy Policy. Spicy users additionally accept the Spicy Creator Agreement. Guest models are not required to open a standard account and instead execute their own Model Agreement and receive a Model Privacy Notice. Where a supplemental document conflicts, its specific terms govern that feature to the extent permitted by law.
2. Eligibility, registration and account controls
You must be at least 18 and legally competent to contract. Provide accurate information, protect credentials and remain responsible for activity under your account. We may verify age/identity where required. We may investigate and suspend, restrict, deactivate or terminate accounts for suspected fraud, unauthorized likeness use, illegal content, breach of these Terms, payment abuse or material security risk; permanently delete associated content when appropriate, subject to legal obligations and preservation needs. No contractual entitlement to a refund for enforcement actions except as required by law. We may provide notice and appeals where appropriate or required. Accounts are not automatically deleted solely for subscription cancellation or inactivity.
3. Acceptable use and likeness rights
Do not upload, generate or distribute child sexual abuse material, sexual content involving minors, nonconsensual intimate images, unlawful deepfakes, impersonation, harassment, fraud, copyright/privacy/publicity violations or illegal content. Do not create a misleading likeness of celebrities or private persons without required rights or permissions. Users represent they own or have necessary permissions for all inputs and intended uses. Ordinary accounts have no model invitation requirement but are fully bound by these rules; existing upload consent checkboxes remain. Platform verification or an output does not constitute legal clearance.
4. Spicy Account restricted service
Spicy generation is available ONLY through active paid Spicy or Spicy Pro subscriptions following account-holder government ID/liveness verification and execution of the Spicy Creator Agreement. No standard subscription, one-off credit purchase or template purchase provides Spicy rights. Spicy creators using real third-party likenesses must use VOLKA invitation, personalized Model Agreement, model ID verification, affirmative 18+ content consent and active authorization before creating a twin or generating. The creator bears responsibility for ensuring lawful consent, publication, commercial arrangements and compliance. VOLKA may block, revoke, delete content and terminate an account on breach, model request or legal need.
5. Credits, subscriptions and renewal
Subscriptions automatically renew at the disclosed price and cadence unless cancelled. Disclose price, term, renewal and cancellation at checkout and in confirmations; provide simple cancellation and notices as required by law. Cancellation stops future billing and generally retains paid features through current paid term. Subscription credits expire/reset at the end of each paid billing period; no rollover. Separately purchased credits remain in account and do not reset monthly, subject to applicable law and specific disclosed purchase conditions. Credits have no cash redemption value unless required by law; balances are not transferable. Purchased credits alone do not unlock subscription-gated features. Credit consumption and generation costs are disclosed in-app.
6. Payments and refunds
All sales are final and non-refundable except where applicable law requires otherwise. No discretionary refund merely for unused credits, failure to cancel, dissatisfaction with probabilistic AI output, or unused subscription time. Nothing limits chargeback, cancellation or statutory refund rights that cannot lawfully be waived. Payments and creator payouts may be handled by authorized processors under their own rules. 18+ content payment acceptance is subject to processor approval.
7. Library storage and deletion
For accounts with an active paid subscription, available generated media are retained in Library while subscription remains active, subject to enforcement, security, technical limits and law. After the paid subscription term ends, existing Library media are scheduled for deletion 14 days later unless a subscription is reactivated first. For accounts without active subscriptions, each generated image, video or other output is retained for 14 days from creation and then scheduled for deletion. Users must download copies before expiry; VOLKA does not guarantee recovery after deletion. Deletion from active Library may precede backup expiry or legal-record retention. Accounts remain open unless deleted by the user or terminated for cause.
8. Inputs, outputs and service license
Users retain rights they lawfully hold in uploaded content. They grant VOLKA and vetted processors a limited nonexclusive license to store, process, transform, transmit and display materials to operate, secure and support the requested Services and meet legal obligations. Generated results may be nonunique, inaccurate or unsuitable. Users are responsible for clearance, publication and legal use; no guarantee of intellectual property ownership, exclusivity or commercial suitability. No foundation-model training on user uploads without explicit opt-in as described in Privacy Policy.
9. Model permissions and revocation
A signed model agreement authorizes only its identified creator, permitted uses and term. After expiration, new AI generation with that likeness must cease absent renewal. Existing lawfully created outputs may continue to be used only within the agreement and law. VOLKA can suspend model access, delete content, and act on reports or revocation requests. VOLKA is not a party to private creator-model compensation terms; this does not waive claims or obligations that apply to VOLKA itself.
10. Safety, warranty and liability
Services are provided AS IS and AS AVAILABLE to the extent permitted by law. We apply commercially reasonable security practices but cannot promise uninterrupted service or perfect security. To the extent permitted by law, exclude indirect or consequential damages and limit aggregate liability to the greater of USD 100 or amounts paid in the prior 12 months; this limitation does not apply where prohibited, including non-waivable statutory remedies, intentional misconduct or other mandatory exclusions. Users indemnify VOLKA for third-party claims arising from their unlawful uploads, likeness violations or material contractual breach, to the extent permitted by law and excluding VOLKA's own unlawful conduct.
11. Disputes, updates and contact
California law governs except mandatory consumer rules. Arbitration and class-waiver terms require separate attorney review and enforceable opt-out, notices and exceptions; do not activate a placeholder arbitration clause without complete implementation. We may update Terms with notice required by law. Contact: support@volkacreative.com. Website: https://volkacreative.com. Legal operator: Volka Creative LLC, a California limited liability company. Effective date: October 18, 2026.
