VOLKA | Privacy Policy
Public website legal document - accounts, creators, invited models and Spicy verification
Effective date: October 18, 2026
1. Scope and controller
Contact: support@volkacreative.com. Website: https://volkacreative.com. Legal operator: Volka Creative LLC, a California limited liability company. Effective date: October 18, 2026.
This notice covers VOLKA websites, accounts, generation tools, purchases, character creation and support. Invited models additionally receive a Model Privacy Notice. Identify the actual legal controller and privacy contact before publication.
2. Categories of information
Account name, email, login/security details; subscriptions, transactions, credit ledger and processor tokens (not full card numbers); uploaded photos/videos, prompts, generated content, characters and metadata; device/IP/logs/cookies; correspondence and complaints; agreement acceptances and electronic signature evidence. Spicy creators and invited models additionally provide government-ID verification and liveness checks to a specialist vendor. VOLKA should generally receive verification status, reference ID, limited face-match/identity assertions and audit evidence rather than copies of raw documents or biometric templates. Model email is required for agreement delivery and rights communication.
3. Purposes and legal grounds
Provide Services and subscriptions; create and deliver AI output; maintain library; prevent misuse and verify consent; execute and evidence digital likeness agreements; provide support; investigate reports; meet accounting, tax, safety and legal requirements. Where applicable, identify the appropriate legal basis per processing purpose and obtain separate consent where required for sensitive/biometric processing. Consent for 18+ likeness use is distinct from general privacy acknowledgement.
4. Sharing and processors
Data may be processed by hosting/storage, AI inference, identity verification, email delivery, payments, security and analytics vendors under appropriate agreements. The creator sees only model authorization status, necessary agreement identity and signed contract, not raw ID/passport or biometric records. A signed agreement necessarily identifies its contracting parties. Disclose cross-border transfers and applicable safeguards. Do not sell personal data or use sensitive data for unrelated advertising without compliant notice and choices.
5. AI processing and training
Inputs and generated media are processed to perform requested generation. Third-party inference providers may process content subject to contracts and provider practices disclosed as required. Uploaded content is not used to train foundation AI models unless the user affirmatively opts in. Technical logs and safety screening may be used for fraud/security subject to law.
6. Library retention
Generated media associated with an active paid subscription remains in the Library while the paid subscription is active. On end of paid subscription, existing media enters a 14-day retention window; for users without a paid subscription, each newly created media asset is retained for 14 days from generation. Deletion occurs from active systems under operational schedules; backups, legal holds and security evidence may persist for limited separately documented periods. An account is not automatically removed solely due to inactivity or cancellation.
7. Legal records, identity data and agreements
Executed agreements, consent logs, agreement hashes, transaction and audit records may be retained beyond Library-media expiry to satisfy legal duties, establish or defend claims and investigate abuse, using purpose-specific retention schedules. Do not promise indefinite retention of all raw identity documents, face scans or biometrics. Document retention periods by data class, vendor deletion behavior, applicable statutory duties and legal holds. Model revocation and related evidence must remain auditable where lawful.
8. Rights, complaints and security
Provide applicable rights of access, correction, deletion, portability, objection and limitation under relevant laws, with verification and statutory exceptions. Model likeness withdrawal and safety reporting may be requested through support; requesters should not be forced to secure creator approval before contacting VOLKA. Protect data with encryption, role-based access, vendor controls, audit logs, incident procedures and documented deletion. Explain cookies/analytics and offer required consent/opt-out choices.
9. Updates and contact
We may update this notice and provide material-change notices when required. Contact: support@volkacreative.com. Website: https://volkacreative.com. Legal operator: Volka Creative LLC, a California limited liability company. Effective date: October 18, 2026.
